Payroll Doesn’t Have to Hurt: Shelby Betts on Home Care Back Offices

Payroll shouldn’t be painful but in home care, it often is. In this episode, Amy Taylor and Troy Brooks talk with Shelby Betts of WHIRKS Payroll about the biggest challenges agencies face when managing payroll, and how to fix them. Discover why outsourcing payroll can streamline your operations, reduce risk, and even improve employee retention. 

🔗 Listen on Spotify, Apple Podcasts, and visit https://thehomecareexperience.com 

Chapters: 
0:00 – Intro & Why Payroll Hurts 
1:32 – Meet Shelby Betts & WHIRKS 
4:41 – Outsourcing vs. DIY Payroll 
8:07 – Overcomplicated Pay Structures 
12:58 – Off-Cycle Payroll: A Red Flag 
18:19 – Tax Filings, Compliance & State Rules 
24:00 – The Value of True Service Providers 
30:12 – Integrations & EMR Systems 
37:05 – Transitioning to a New Payroll Partner 
41:29 – WOTC: The Overlooked Tax Credit 
44:00 – Closing Thoughts on Outsourcing 

Hashtags:
 
#HomeCarePodcast #PayrollTips #BackOfficeSolutions #ShelbyBetts #HealthcareLeadership #HomeCareInnovation

Creators and Guests

Amy Taylor
Host
Amy Taylor
Amy Taylor is the founder of Knight Home Care Financial, specializing in business development and financial solutions for the home care and hospice industries. She is an active member of the Texas Association of Home Care & Hospice and a passionate advocate for caregivers.
Troy Brooks
Host
Troy Brooks
Troy Brooks is a seasoned healthcare attorney with over 20 years of experience in regulatory compliance, mergers and acquisitions, and home care licensure. A former Assistant General Counsel for the Texas Department of Human Services, he brings deep industry insight and a sharp sense of humor to the show.
Joshua Long
Producer
Joshua Long
Joshua Long is a feature film, commercial and new media producer with more than a decade of experience. His experience in digital content production, planning and resource management provide tremendous value to TheRiot Agency’s production capabilities. He also manages TheRiot Agency’s subsidiary, Greenlit Entertainment.
Payroll Doesn’t Have to Hurt: Shelby Betts on Home Care Back Offices
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