Payroll Doesn’t Have to Hurt: Shelby Betts on Home Care Back Offices
Payroll shouldn’t be painful but in home care, it often is. In this episode, Amy Taylor and Troy Brooks talk with Shelby Betts of WHIRKS Payroll about the biggest challenges agencies face when managing payroll, and how to fix them. Discover why outsourcing payroll can streamline your operations, reduce risk, and even improve employee retention.
Chapters:
0:00 – Intro & Why Payroll Hurts
1:32 – Meet Shelby Betts & WHIRKS
4:41 – Outsourcing vs. DIY Payroll
8:07 – Overcomplicated Pay Structures
12:58 – Off-Cycle Payroll: A Red Flag
18:19 – Tax Filings, Compliance & State Rules
24:00 – The Value of True Service Providers
30:12 – Integrations & EMR Systems
37:05 – Transitioning to a New Payroll Partner
41:29 – WOTC: The Overlooked Tax Credit
44:00 – Closing Thoughts on Outsourcing
1:32 – Meet Shelby Betts & WHIRKS
4:41 – Outsourcing vs. DIY Payroll
8:07 – Overcomplicated Pay Structures
12:58 – Off-Cycle Payroll: A Red Flag
18:19 – Tax Filings, Compliance & State Rules
24:00 – The Value of True Service Providers
30:12 – Integrations & EMR Systems
37:05 – Transitioning to a New Payroll Partner
41:29 – WOTC: The Overlooked Tax Credit
44:00 – Closing Thoughts on Outsourcing
Hashtags:
#HomeCarePodcast #PayrollTips #BackOfficeSolutions #ShelbyBetts #HealthcareLeadership #HomeCareInnovation
Creators and Guests

Host
Amy Taylor
Amy Taylor is the founder of Knight Home Care Financial, specializing in business development and financial solutions for the home care and hospice industries. She is an active member of the Texas Association of Home Care & Hospice and a passionate advocate for caregivers.

Host
Troy Brooks
Troy Brooks is a seasoned healthcare attorney with over 20 years of experience in regulatory compliance, mergers and acquisitions, and home care licensure. A former Assistant General Counsel for the Texas Department of Human Services, he brings deep industry insight and a sharp sense of humor to the show.

Producer
Joshua Long
Joshua Long is a feature film, commercial and new media producer with more than a decade of experience. His experience in digital content production, planning and resource management provide tremendous value to TheRiot Agency’s production capabilities. He also manages TheRiot Agency’s subsidiary, Greenlit Entertainment.
